Our experience at Barceló Whale Lagoon was exceptional. What makes the difference is the amazing staff. Adam, the Front Office Manager, made our stay truly memorable. The front office team, including Fathey and Shavin, were always available to assist with any requests, providing excellent customer service throughout our stay. The dining experience was outstanding. Aslam, the F&B Manager, was attentive and ensured that our meals were taken care of. A special mention to the restaurant team—Charles, Sally, and Suresh—for their impeccable service and their smile. Every meal was a delight, and they made dining at the resort feel extra special. Furthermore, you should try Suresh drinks at the bar! For those looking for adventure and to explore the incredible marine life, the Dive Centre team was phenomenal. Abu, Iyaz, Shan, Azim, Tholal and Kambili were not only knowledgeable but also passionate about their job. They surely make sure you're well taken care of, wether you are a beginner or a seasoned ocean lover. The Water Sports team, including Bishar and Nahutte, also were very professional and friendly at the same time. Don’t hesitate to book any activity with them. Fun is ensured! Every member of the team in Barceló plays a role in creating an unforgettable experience. We look forward to returning soon!
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